Q1.Are you manufacturer company or trading company.
A1.We are manufacturer with 12 years manufacturing and export experience ,Located in Guangzhou ,China.
Q2. What about the payment terms?
A2. FOB, EXW, CFR and CIF are accepted.
Q3. Can you accept OEM or ODM orders?
A3.Yes, we can. Customized orders are also welcomed.
Q4. What about the lead time?
A4.15-30 days for 20ft or 40HQ container quantity.
Q5. What's your MOQ?
A5. For long term cooperative customers, no limited on minimum order quantity.
Q6. Can I have a sample order for the product?
A6.Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q7. How long is the product warranty time?
A7. 5 years.
Q8. What about the QC?
A8. Strict quality control system, professional QC staff, professional production process.
Q9. Is it OK to put my logo on Packing?
A9.Yes, you may send us your logo information ,we will print on the carton.
Q10. During shipping, if there is a damage to products, how do you get replacement?
A10. Suggest to buy the transportation insurance and in case of any damage ,Insurance will pay for it and you can come back to us with the details of the parts ,We will prepare for the replacement parts with our cost price as soon as possible and you have to pay for the parts if it is not the damage parts.
Q11. Do you have showroom?
A11.Yes, our showroom in our factory in Guangzhou, Welcome to visit us.
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